Applied Students: Accessing ERNIE

How to Activate Your ERNIE

Thank you for applying to Embry-Riddle! After you submit your application, you will receive an email that includes your student ID. You’ll need your student ID to set up your ERNIE account where you can monitor your status. To activate your ERNIE account:

• Go to ernie.erau.edu.
• Select "Activate Your Account."
• Click "Next":
• Put in ERAU ID.
• Put in last name.
• Put in date of birth.
• Accept (the acceptable use policy).
• Add personal email (optional).
• Select security questions with answers.
• SMS opt-in (optional):
• If opting in, provide mobile number.
• Verify mobile number with a text.
• Add verification code that was texted.
• Create a password.
• Your account is now ready — log into ERNIE.

How to Set Up Duo and Access ERNIE

Duo is a two-factor authentication designed to add a second layer of security to your Embry-Riddle account. With Duo two-factor authentication, your account is protected with something you know (a password) and something you have (a Duo-enrolled device, typically a mobile phone).

We strongly recommend the mobile app as the most user-friendly option. However, other options are available.

1. Log into ERNIE or our pre-activation site.
2. Arrive at Duo Authentication screen.
3. Click "Start Setup."
4. Select your type of device, and click "Continue." Jump to the section for the device you select.

Mobile Phone

1. Enter your phone number.
2. Check the box confirming that this is the correct number, and click "Continue."
3. Select which type of phone you have. If you select “Other,” skip to the end — your device has been added!
4. Download the Duo Mobile app for your device. Once the app is installed, click “I have Duo Mobile installed.”
5. Follow the on-screen instructions to activate your Duo Mobile app.
6. You must grant access to the app to use the phone's camera, if prompted, in order to scan the QR code on screen.

Authentication

1. Push: When authenticating using the Duo app, you may choose to have a push notification sent to your phone. Tapping this notification and accepting the authentication message will allow you to log in. 
2. Passcode: Another option is to tap the "Embry-Riddle Aeronautical University" entry within the app. This option will generate a six-digit code that you can type in (see Hardware Token section below). This method works even when no cellular or Wi-Fi signal is present; for example, if the phone is in Airplane Mode.
3. SMS/Text Messages: You will also have the option of receiving a batch of 10 SMS messages that can be used for authentication. You will be able to enter these into the Passcode field (see Hardware Token section below). To request SMS messages, select the "Enter a Passcode" option.
4. Call Me: Similar to a landline, you will be able to receive phone calls with a voice menu asking you to authenticate.

Tablet

1. Select the type of tablet you are using.
2. Download the Duo Mobile app for your device. Once the app is installed, click “I have Duo Mobile installed.”
3. Follow the on-screen instructions to activate your Duo Mobile app.
4. You must grant access to the app to use the phone's camera if prompted, in order to scan the QR code on screen.
5. Authentication: The same Push and Passcode options will be available as a mobile phone above. Please reference that section for sample images.

Landline

1. Specify your country, phone number and extension (if applicable).
2. Check the box confirming that this is the correct number, and click "Continue."
3. Authentication: When authenticating via phone, you will receive a phone call with voice instructions. Please follow these instructions to authenticate.

What Does ERNIE Provide?

As an applied student, you can use ERNIE to:

• Check your application status.
• Access your Embry-Riddle email account. Remember to check your email regularly for messages from Embry-Riddle. Add @erau.edu as a trusted sender and check your spam filter to ensure our correspondence reaches you.
• Set up auxiliary access to grant permission for others to access your educational records.
• Find contact information for University staff.
• View announcements and news about Embry-Riddle.
• See important deadlines and dates.
• Make a payment.